Facebook needs to hire some UI designers
I’ve been on Facebook for less than a month (give or take) and in that time, the service has managed to be so frustrating that I announced "on my wall" that I was taking a hiatus for two weeks. What drove me away ? Well …
First, I blog and I found that FB was too limiting for my writing style. One of my very first "status" was more than some strange tiny limit and so I had to rewrite it.
First note to the yet to be hired UI designer - if you are going to have a character limit, have a counter like nearly every cellphone SMS and Twitter.
Next came the "Facebook-lift" where they dramatically changed how the home page updated and what it showed. Worse still, FB decided to have two choices with similar and confusing labels *AND* the content on each was close but not the same. If you did not know what each page meant, you were often left thinking FB had lost your comments and updates.
Second note to the yet to be hired UI designer - if you are going to change a primary feature *AND* still keep it around, make it clear *AND* make it easy for users to set it they way it was. Also, make it sticky so users are not required to change things every time they log in.
In an attempt to really immerse myself with FB, I had it on my PC, my iPod Touch, and my Blackberry. I regularly (read that always) got inconsistent results for the "feeds" between the three devices. I finally realized that the way each updated was partly to blame. But here’s the kicker, often, I could make a quick update from the iPod and not from the PC.
Third note to the yet to be hired UI designer - don’t assume everyone has a fiber optic line to their PC. A dial-up user should have a good experience. A 128KB connection should have an excellent experience.
I am forever making typographic errors. On a PC, the newest browsers highlight miss spelled words. The latest Blackberries and the iPhone try to be smart and fix typing errors automatically. They don’t always get it right. When the get it wrong, it can be very wrong. On the PC I can delete or remove a post … well, it says I can but sometimes, I can click the button and nothing happens. I finally concluded it was the network bandwidth issue and either some JavaScript had not downloaded or there was some AJAX backroom traffic getting stuck.
Fouth note to the yet to be hired UI designer - people are human and we make mistakes. It’s not rocket science to allow someone to edit a mistake. Web forums do it all the time.
I could go on for a while but I don’t get paid by FB to do their testing and I didn’t submit my resume for the "yet to be hired UI designer" job.
Today is day one. There are 13 days to go. FB, I’ll see you then.
BTW: my blog still posts to my Facebook wall so you are welcome to read my posts … at least 240 characters of them!

Blogging, tweets, Facebook walls …. it can all be too much. For me it can all be too redundant. Like RamÃrez said, "in the end, there can be only one".
Today, Sun
Back in the 1990’s there was this idea of “network computers” – computers that did nothing without their connection to the network. The idea fizzled. Now we are on the verge of the “web computer”. Same idea but with better timing.

